I've just subscribed to the Rockfax yearly subscription.
When I try and sign into the app it says signin successful, followed by "Your UKC/Rockfax account is currently inactive", and I can't download any crags.
I seem to be getting similar problem having just signed up for the app on my android phone, it lets me into the first crag in each guide but anything further down the list throes up the "account inactive" message, any advice please?