In reply to Trevor Houghton:
Allthough this may well not be relevant, (I am a man in my 40s and my injuries are not nearly as extensive as your freind) I thought I'd share some recent experience of NHS physio that may be of use. I recently had a bad accident from which I am likely to recover fully from but only if I really focus on regaining mobility and strength over the next 6 to 9 months. Its been 8 weeks post accident for me and I've seen an NHS physio twice, who have given me a few basic stretches. I'm not criticising them, they are incredibly risk adverse, cautious, very busy, and only interested in getting me functional rather than back to the active lifestyle I'm used to which is all perfectly understandable. If I'd left it with them I suspect it would be well over a year if not longer before I climbed again. Again I'm not criticising, they have been very nice and helpful, but their priorities are different to mine.
Conversely I know a good private physio (and am lucky enough to afford it) who I got in touch with as soon as I was out of plaster who is very sporty so understands where I want to get to. Through them I've been on a pretty intensive program (which the NHS were horrified by) which has been absolutely amazing in terms of my recovery.
So in short don't wait for the NHS to sort this out, you will be waiting forever. This however is pretty cold comfort if you can't afford to go private.
Post edited at 14:13